MCW Log Terms & Conditions — Complete Guide to Using the Platform

MCW Log is an internationally licensed online gaming and Sports Betting platform. These Terms & Conditions constitute a legally binding agreement between MCW Log and its users.

By using MCW Log's website, mobile app, or any of its services, you confirm that you have read and agreed to these terms in full. Please read this entire document carefully before using the platform.

All activities conducted on this platform comply with applicable international laws and regulatory frameworks. MCW Log reserves the right to modify, restrict, or discontinue its services at any time and for any reason.

The following conditions must be met to open an account with mcw log:

• Applicants must be 18 years of age or older.
• Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be suspended and the balances of both will be forfeited.
• All information provided at registration must be truthful, accurate, and complete. Providing false information will result in immediate account closure.
• Your account password and login credentials must be kept strictly confidential. Sharing them with others is prohibited.
• Selling, transferring, or renting your account to any third party is strictly prohibited.

MCW Log follows a Know Your Customer (KYC) policy to maintain a safe and responsible platform. All members must complete identity verification before their first withdrawal.

• A clear photo of your National ID (NID) or passport must be submitted.
• A recent selfie holding your NID must be submitted.
• Proof of payment method (mobile banking screenshot) may be required.
• KYC verification is typically completed within 24 hours.
• MCW Log may request additional information under certain circumstances.

Deposits and withdrawals on MCW Log are easy via Mobile Pay, Nagad, and Rocket. The following payment rules apply:

• Minimum Deposit: ৳200
• Minimum Withdrawal: ৳500
• All deposits and withdrawals must be made through a mobile banking account registered in your own name.
• Using a third-party account will result in the transaction being voided and the account being placed under review.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals are typically processed within 5 minutes of KYC completion. Any delays will be resolved within 24 hours.
• MCW Log does not charge any withdrawal fees. However, your mobile banking provider may apply their own charges.

MCW Log regularly offers a variety of bonuses and promotions. Each bonus is subject to specific terms, and failure to comply with those terms may result in the bonus being forfeited.

• Welcome Bonus: New members receive up to a 150% bonus on their first deposit. This bonus may only be claimed once.
• Wagering Requirements: Typically 30x — meaning you must wager 30 times the bonus amount before the bonus balance can be withdrawn.
• Weekly Cashback: A cashback percentage is available on net losses incurred each week.
• Free Spins: Valid on selected games; validity period is generally 7 days.
• Multiple bonuses cannot be active on a single account simultaneously unless explicitly stated otherwise.
• MCW Log reserves the right to void bonuses where suspicious bonus usage is detected.
• Full terms for each bonus offer are provided alongside the respective offer.

The following rules apply to Sports Betting on MCW Log:

• Confirm the odds before placing your bet — if odds change after confirmation, the bet will be settled at the updated odds.
• Once a match has started, Live Betting rules may differ from those that applied before the match began.
• If a match is cancelled or abandoned, the bet amount will be refunded (calculated at odds of 1.00).
• If a bet is accepted at incorrect odds due to a technical error, MCW Log reserves the right to void or adjust that bet.
• Placing opposing bets on the same match (arbitrage betting) is strictly prohibited.
• Using bots or automated software to place bets is strictly prohibited.

Maximum betting limits on MCW Log vary by market and tournament. Full details are available on the Betting page within the platform.

MCW Log's casino games are provided by internationally licensed providers, and all games use a Random Number Generator (RNG) that has been independently certified.

• The RTP (Return to Player) for each game is available on that game's information page.
• Wins resulting from technical errors will be voided and the wagered amount will be refunded.
• If a game session is interrupted, the system will automatically restore it.
• In Live Casino games, the dealer's decision is final. However, rulings may be reconsidered in the event of a technical error.
• MCW Log does not manipulate game outcomes, as confirmed by independent audits.

MCW Log may temporarily suspend or permanently close an account for any of the following reasons:

• Registering or completing KYC using false information.
• Operating multiple accounts.
• Violation of bonus terms or bonus abuse.
• Fraudulent activity or system manipulation.
• Money laundering or suspicious transactions.
• Self-requested account closure.

Prior to account closure, mcw log will allow withdrawal of any valid balance (excluding bonuses), unless an investigation is ongoing, in which case the balance may be held.

MCW Log believes gaming is a form of entertainment — it should never be treated as a source of income. We encourage all members to play responsibly.

• Daily and weekly deposit limits can be set at your discretion.
• A cooling-off period may be taken for a specified duration.
• Both permanent and temporary self-exclusion options are available.
• Resources and support links for gaming addiction are available Responsible Play page.

Please do not bet beyond your means, and avoid chasing losses.

MCW Log places the highest priority on protecting your personal information. For full details on how we collect and use your data, please refer to our Privacy Policy on the page.

• Your personal information is used solely for service delivery and regulatory compliance.
• Personal information is never sold to third parties.
• All data is secured using SSL encryption.
• Information may be shared when required by law or upon request by relevant authorities.

For any dispute or complaint, MCW Log follows the process outlined below:

• Step 1: Notify the support team via live chat or email.
• Step 2: Our support team will work to resolve your issue within 48 hours.
• If the matter remains unresolved, it will be logged as a formal complaint and a final decision will be issued within 7 business days.
• If you are not satisfied with MCW Log's decision, you may escalate your complaint to the relevant regulatory authority.

MCW Log reserves the right to update these Terms & Conditions at any time. The following policy applies to any such changes:

• Members will be notified via email or an on-platform notification for any significant changes.
• The effective date of any changes will be clearly stated.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw any valid balance.

The "Last Updated" date at the top of this page always reflects the most recent change. We recommend checking this page regularly.